Browse Tag: training

Training versus Learning

learning

I have noticed a number of corporate training teams are renamed to ‘learning development’. Is this more than just a name change? And what difference could there be?

Traditional Training

Training was a trainer going around an organisation arranging sessions where people would give up part of their work day to attend. That might have been the end of the process, but most training programmes would include some sort of site visit assessment at a later date to see how well the training has been implemented. Does this model still work?

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Good versus bad scenarios in organisational training

learning training

Behaviour training is very common for customer interactions, health and safety, or many procedure based activities. When I moved from education to business and organisational communications, I was surprised how common presenting ‘bad’ behaviours followed by the required ‘good’ behaviours was in training materials.

Only occasionally does bad v. good occur in education. Would you expect a maths teacher to spend a lot of time showing you the wrong way to arrive at a solution, before showing you the right way? Would you expect a science teacher to show you the wrong chemistry procedure, before showing you the right one? Probably not, so why is there a difference in organisational training?

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Four ingredients of a learning programme

Designing and implementing a learning programme is part of every large organisation’s activity. Having worked in education and then moving to the commercial world, I  notice some difference in the way learning programmes are approached.

learningGenerally in commercial organisations, a new method of working is broken down into a procedure, and then this is presented as stage by stage behaviours to learn, maybe with exercises to embed each stage. This sounds fine, but as budgets and resources vary, even within the same organisation, results can be inconsistent. By creating a basic scheme for all learning you should be able to achieve some consistency even if available resources are unevenly distributed, and not have to go to ‘square one’ for each initiative.

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